In April 2024, the FTC Action taken against Razer and several affiliates over the manufacture and sale of a “wearable air purifier” face mask called Zephyr. Starting in October 2021, three sets of Zephyr masks and filters sold for $99.99. Razer Zephyr Starter Pack with a mask and 33 sets of filters sold for $149.99; And according to the FTC, a Razer Zephyr Filter Pack containing 10 sets of filters sold for $29.99. complaint.
“These businesses made false claims in the midst of a global pandemic,” said Samuel Levine, director of the FTC’s Bureau of Consumer Protection. That their face mask is equivalent to an N95 certified respirator.” said At that time, “the FTC will continue to hold accountable businesses that use false and unsubstantiated claims to target consumers who are making decisions about their own health and safety.”
The FTC said checks or PayPal payments of about $150 were being sent to about 6,800 consumers who purchased products that were falsely advertised as N95s or N95 equivalents without being tested or verified.
According to the agency, those who receive a refund must cash their check within 90 days or redeem their PayPal payment within 30 days. Consumers may contact the refund administrator, Simpluris, at 1-833-285-3003 or visit the FTC with questions about their payments. Website To view a list of frequently asked questions about the refund process.
The agency noted that the FTC never requires people to pay money or provide account information.