Protected audio feature
Uber’s new ‘audio recording’ feature lets riders and drivers record audio during a ride if they feel uncomfortable. Recordings are securely encrypted and can only be accessed by Uber if included in a security report. Complying with India’s unilateral consent law, this feature is now available across the country.
A feature preferred by female riders
The ‘Female Ride Priority’ feature enables female drivers to accept rides exclusively from female passengers, offering greater safety and comfort, especially during late hours. According to Uber, the feature has already facilitated more than 21,000 trips and aims to encourage more women to join as drivers. Currently, women make up just 2 percent of Uber’s driver base and the company hopes the move will help increase their participation.
Security Preferences feature
The ‘Safety Preferences’ feature lets riders personalize their safety settings for each ride. Options include activating ‘Ride Check’ to detect unusual events such as route changes or long stops, automatically starting audio recordings, and sharing trip details with trusted contacts, including the ride. Ensuring a safe experience.
‘SOS Integration’ feature
The ‘SOS Integration’ feature enables riders and drivers to share their live location and trip details with the police during emergency situations, ensuring quick and direct assistance. Already active in Telangana for two years, the feature is now being tested in Maharashtra and Uttar Pradesh.